The parties acknowledge that for the purposes of the Data Protection Legislation, you are the data controller and we are the data processor (where Data Controller and Data Processor have the meanings as defined in the EU GDPR).
Personal Data – This privacy statement provides information about the personal information that Surprice Car Rentals collects, and the ways in which Surprice Car Rentals uses that personal information. Surprice Car Rentals collects and uses the following kinds of personal information:
- First name, last name, age, email, phone number, country of residence, flight number, passport number or identity card number, home address, driving license details.
We hereby name these data as Personal Data.
Legitimate Use of Personal Data – You ensure that you have all necessary appropriate consents and notices in place to enable lawful transfer of the Personal Data to Surprice Car Rentals and its partners that are necessary for the provision of the car rental service, for the duration and purposes of this Agreement.
Surprice Car Rentals may use your Personal Data to:
- supply to you the car rental services that you purchase
- personalize the voucher sent to you
- send you marketing communications,
You declare your consent into
- Using your personal data for the provision of car rental service by our organization and our local partners at the pickup and drop-off locations
- Keeping your personal data into our systems for unlimited duration, unless you express your right to delete the Personal Data if not any other applicable law obliges us to keep your data permanently.
You optionally can declare your consent into
- Letting us send you marketing communications in the future through email, conveying content information about our brand name, our car rental services and corporate news
Your optional declaration is expressed through the appropriate selection box on the online booking site of Surprice Car Rentals.
Right to Object – You have the right to send us in written your objection into receiving marketing communications and Surprice Car Rentals will be obliged to stop sending such information within 5 working days after receiving your notification request,
Any other processing of Personal Data is not permitted unless, Surprice Cars is required by the laws of any Country member or not of the European Union or by the laws of the European Union applicable to process Personal Data (Applicable Laws). Where we are relying on laws of a member of the European Union or European Union law as the basis for processing Personal Data, we shall promptly notify you of this before performing the processing required by the applicable laws unless those applicable laws prohibit us from so notifying you.
Right to be Forgotten – At your written direction, Surprice Car Rentals is obliged to delete or return Personal Data and copies thereof to you on termination of the Agreement unless required by Applicable Law to store the Personal Data.
Sub-processing of Personal Data – Where Surprice Car Rentals discloses your personal information to its partners for these purposes, the partners in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Surprice Car Rentals may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
A) Securing your Data
Surprice Car Rentals will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
Surprice Car Rentals will store all the personal information you provide on its secure servers.
Surprice Car Rentals ensures that it has in place appropriate technical and organizational measures to protect against unauthorized or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorized or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymizing and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of our systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organizational measures adopted by us).
Surprice Car Rentals has received all necessary assurance statements and has entered into agreement terms with all its providers (data centers, subcontractors, partners, franchisees) that impose all necessary Data Protection rules to protect Private Data and customer rights in compliance to GDPR.
Information relating to electronic transactions entered into via this website are protected by encryption technology.
Surprice Car Rentals ensures that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential, according to bilateral agreements between Surprice Car Rental and each staff member.
Surprice Car Rentals is obliged to notify you without undue delay on becoming aware of a Personal Data breach.
Surprice Car Rental maintains complete and accurate records and information to demonstrate its compliance with GDPR and shall immediately inform you if, in our opinion, an instruction infringes Data Protection Legislation.
B) Cross-Border Data Transfers & Sub-processing
You agree to such cross-border transfers of Personal Data
Surprice Car Rentals complies with the obligation under the Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred.
You consent to Surprice Car Rentals appointing to third party processor of Personal Data under this Agreement, who are partners of Surprice Car Rentals and have a role into delivering the service to you. These are the
- co-operative franchisees and providers at the country and locations where the cars are picked up and returned, whether in the European Economic Area or not
- data center operators which host dedicated servers where Personal Data are stored and processed, within the European Economic Area
You do not consent to us appointing any other third party processor of Personal Data under this Agreement, apart from the ones mentioned above which are necessary to deliver the service.
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D) Updating this Statement
You should check this page occasionally to ensure you are familiar with any changes.